Return Conditions and Right of Withdrawal
You can return the unopened products you received from us within 14 days without any reason by using your right of withdrawal. You must send the products with their invoices. You do not pay shipping fee when you send with our contracted shipping companies.
The right of withdrawal cannot be exercised for the products specially prepared for the customer and the products that have been opened.
If there is a problem with the products, if you contact us via our website, e-mail or whatsapp, the exchange will be made immediately with new products.
A return invoice must be issued for the return and exchange of invoiced sales issued on behalf of the company.