Frequently Asked Questions

The most important factor when using a mask and adapting to its intended use is filtration and wearing comfort. Meltblown fabric is critical to filtration success. Therefore, users should first consider the meltblown filter and make sure that the mask they are using contains a meltblown filter in the middle layer, then check their comfort. Masks that do not use these fabrics have a low filtration rate and less protection.

Masks produced by Alvent are disposable masks and are suitable for daily use. You can choose the most suitable model according to your needs. MA-250 is a meltblown filter surgical mask, ear floss is classic. MA-356 is a meltblown filter surgical mask with elastic soft earplugs. The MA-356Kids also has a meltblown filter and is designed for the health and comfort of children over 10 and people with petite faces. MA-600 is a 5-layer protective mask called FFP2 or N95, without valve.

A mask should be worn in all public areas and in any environment where you are in contact with people. It is very important to wear a mask, especially in closed public areas, public transport and places where ten or more people gather.

All daily masks are for single use only. Reuse is not possible. It should also be replaced immediately in case of environmental changes.

Please see the product pages for test reports, we have production standards certificates for our company procedures.

Wearing a mask protects you from contact with droplets and / or similar factors from sneezing, coughing, and even speech by a person carrying the Covid-19 virus. In addition, the 1.5 meter rule is still very important in terms of social distance.

The masks you use must have high virus-bacteria permeability test rates. We have a laboratory within Alvent where we test the protection rates of our products and carry out our tests regularly. We also produce Meltblown fabrics, which are critical for the protection of the mask, in our own facility. You can view the results of our tests on our website.

Since the package is hygienic and personal, we cannot get a refund if the package is opened. If your package was damaged when it was delivered to you, we strongly recommend that you do not forget to record the damage on the transported package.

Our production point is in Ankara and regular cargo flights are made every day. Wherever you are in the world, we can deliver your orders to you as soon as possible.

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